Question 1

How much is delivery?

Accepted Answer

Delivery is free on UK orders over £100. Most orders are dispatched from UK stock and arrive within 2–3 working days.

Question 2

Is there a minimum order?

Accepted Answer

No. You can order a single case of any product.

Question 3

What is your returns policy?

Accepted Answer

Unused items in their original packaging can be returned within 30 days of receipt with proof of purchase. Please contact us first for a returns authorisation. Custom-printed and sale items are non-returnable.

Question 4

Do your prices include VAT?

Accepted Answer

Prices are shown ex VAT by default. Use the inc VAT / ex VAT switch at the top of the page to change how prices are displayed. VAT is charged at 20%.

Question 5

Do you offer custom printing?

Accepted Answer

Yes — branded cups, bowls, boxes and bags. Send us an enquiry with your artwork and estimated quantities for a quote.

Question 6

Is your packaging compostable?

Accepted Answer

Our bagasse products and many paper items are compostable. PE-lined kraft items are recyclable where facilities accept them. Each product page shows its eco credentials.